Making your visit to Tapnell Farm safe - Click here for info

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Making your visit to Tapnell Farm Safe

15th July 2020

Please be assured, the safety of our customers and staff is our highest priority and whilst we aim for your visit with us to be as ‘normal’ as possible, additional hygiene and safety measures, in line with Government guidelines, have been put in place, for everyone’s peace of mind.

July 19th 2021 UPDATE

In line with the latest Government guidelines Tapnell Farm will be reducing restrictions where possible from the 19th July, however, the safety of our staff and guests are still a top priority to us, therefore we will still have certain measures in place to make sure we have a safe and enjoyable summer.

NHS Test & Trace - Change in rules

It remains a legal requirement for us to ask all visitors, aged 16+, who are staying in our accommodation and/or visiting The Cow Restaurant, to either scan an NHS QR code poster or provide their name and contact details on arrival. To make this as easy a process as possible for our guests, we have put the following in place:

  • Accommodation guests. As part of our Covid safety measures, you will receive a health questionnaire from us to complete in advance of your stay. On this, we have included a space for you to list the names of everyone in your group and their phone numbers (or email). These will be added to your booking record. If you have any friends or relatives visiting you whilst at Tapnell, we will also need their names, contact details and date of visit.
  • The Cow Restaurant We recommend that all staying guests and customers download the NHS Covid-19 App in order to scan the NHS QR Poster on arrival, otherwise you will be required to provide your name and contact details on every visit.

Anyone who does not comply with this new legislation will unfortunately be refused entry.

The Cow Restaurant

  • Tables remain socially distanced with inside and outside dining options.
  • We will continue to operate with our 'Cow at Tapnell Farm App' for ordering and paying for food/drinks.
  • Advance bookings online for seating inside the restaurant (limited capacity)
  • Face masks/coverings are no longer required but if customers feel more comfortable wearing them when moving around the restaurant/using the toilet facilities, we support this.

Tom's Eco Lodge

  • All guests are required to complete a health questionnaire in advance of their arrival
  • check-in has been delayed and check out brought forward to allow extra time for thorough deep cleaning between guests
  • check-in is from 5 pm but as soon as accommodation is available, we will call or text the guest to advise of this, to enable them to access sooner, where possible. Check-out from 09:30am.
  • we operate a self-check-in service
  • latest government restrictions apply per unit of accommodation booked. If unsure, please check:

Farm Park

  • We will continue to operate at a slightly reduced capacity and will continue to offer morning and afternoon sessions limited to 2 x three-hour sessions per day which still allows for additional cleaning between sessions.
  • roller rink remains closed
  • soft play zone - slightly reduced capacity, booking still required. We have re-introduced more tot's play.
  • hand sanitising stations in place
  • booking online only - The Farm Park remains cashless
  • Face coverings/masks are no longer legally required, however, we support any customers or staff who still feel more comfortable wearing them in enclosed/high footfall areas.

Aqua Park

  • We will continue with reduced visitor numbers per session
  • Closed between sessions for cleaning and no cross over between visitors
  • booking online only
  • Face coverings/masks are no longer legally required, however, we support any customers or staff who still feel more comfortable wearing them in enclosed/high footfall areas.
  • There is a remote possibility that the Covid-19 virus may be present in the open water environment in which we operate, and within the operating areas of the park where customers are present. It is expected that any traces of the virus would be incredibly diluted in open water but a risk nevertheless remains in existence. Customers are expected to work with the Aqua Park to help reduce the risk of transmission where possible.

Archery & Axe Throwing

  • All bookings must be made online in advance
  • Led by experienced, trained staff ensuring quality distanced coaching
  • Extra time allocated for cleaning equipment between each session
  • Hand sanitising stations in place
  • Due to the nature of Archery and Axe throwing there is always an element of risk. Participants will be asked to leave if they show any dangerous behaviour on the range, pose a danger to themselves or others and are disruptive towards other participants. If you are suspected to have consumed alcohol or drugs, you will not be allowed on the session and no refund will be issued.

Football Golf

  • All bookings must be made online in advance.
  • Footballs wiped clean after every session
  • Hand sanitiser stations

Please do not visit if you are feeling unwell.

We ask our customers and guests to please support us by keeping within government guidelines when you visit. If you are unsure, please check:

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