FAQ's

Sorry, but no.

Participants need to be at least 7 years old and over 110cm in height

7-11-year-old participants must have an adult accompanying them

12-15-year-old participants need an adult to sign them in and be available in the spectator area

There are no weight restrictions however you do need to be between 110-210cm in height due to manufacturer requirements

Please arrive half an hour prior to your session starting. This will allow you to get changed ready for a full hour on the park.

1 hour and this includes a short safety briefing.

We have open storage cubes available but no lockable storage. We suggest leaving valuables with a spectator, or in your car. We do have a key locker for car keys (but you will need to put phones etc in the car)

IOW Aquapark cannot be held responsible for any loss or damage to personal belongings.

Yes, changing facilities are available but limited during busy times.

We recommend you arrive in your swimwear ready to put a wetsuit and buoyancy aid over the top.

We will supply you with the equipment needed to take part in the session. You need to bring:

Swimwear for under a wetsuit.

If opting not to wear a wetsuit, then shorts must be worn over swimwear.

A towel and warm dry clothes to get changed into after the session

All participants must be able to swim 25 metres unaided whilst wearing a buoyancy aid

You still take part in the rain. Our theory is…you are going to get wet anyway!

You do have to be able to pull yourself up out of the water, and it can be very tiring. You don’t have to be very fit to take part; however, it is a very active sport.

Most of the time a wetsuit will be required. During warmer periods in the summer wetsuits may be optional, but shorts must be worn over swimsuit.

The Cow restaurant on-site serves the best burgers as well as other mains - catering for vegetarians, vegans and gluten-free too. Booking is highly recommended for inside seating. There's plenty of seating outside which is on a first come basis. Check opening times

Yes, you can, however they MUST be secured by a chest harness only – wearing a camera is at your own risk. We cannot be held responsible for any lost devices.

Yes, but capacity is limited.

No trainers, or hard soled shoes are allowed on the aqua park. Bare feet only!!

Grip socks are available to purchase for £2.50.

Yes, all jewellery must be removed before you enter the park, including ALL removable earrings. If you have recently had any piercings, we can provide tape to cover them.

Yes, you will need to remove your glasses. They are not allowed to be worn on the Aqua Park.

Yes. If you cancel within 72 hours of your session, there is no refund. If you cancel with more than 72 hours notice, we will provide a credit to use at later date or offer a full refund.

Supervised, well behaved dogs that are on leads at all times, are allowed on the spectator deck only

In the event of lightning the aqua park will be evacuated. We will endeavour to do all we can to ensure sessions run on time and for the full time period.

We have a programme of regular maintenance and water management for the lake which includes daily checks in order to keep the water as clean and safe as possible.

Yes if you would like to

For children ages 7-11, yes. 12+ an adult must spectate

1 adult can supervise up to 3 children

We have two spectator decks with great views free of charge

Mens 2XL (we can upload a size chart and link here)

Yes, prices vary please email [email protected] for exclusive hire queries

No, these activities must be booked separately

Let us know on the day or email [email protected]

You will need to call us or email [email protected]