Making your visit to Tapnell Farm safe - Click here for info

Outline sketch of hares

Tapnell Farm Privacy Policy

At Tapnell Farm, we value the trust and confidence of all our customers and website visitors. We’d therefore like you to know we will not sell, rent or trade any of our email lists with other companies or business for marketing. This privacy policy sets out some of the ways we do this, by telling you when we will collect your data, how we keep it safe, and what we do with it.

Types of data we collect

Website Cookies
Please see our cookie notice pop-up for full details.

Wifi

When where available across the site we offer free customer Wifi. When you use this Wifi we collect your name, and your email address. This data is collected and stored by our service provider, Wightfibre.

Mailing Lists

When you register to receive our monthly e-newsletter, we collect some of your personal information. We use that information to contact you with marketing updates, offers, and news from Tapnell Farm, and also to check that our records are correct and you are happy with the services you receive from us. We do not rent or trade email lists with other organisations and businesses.

Our e-newsletter is delivered by a third-party provider, called Mailchimp. Their platform gathers statistics for us on email opening and clicks, so we can keep improving them for our subscribers in the future. For more information you can read Mailchimp’s privacy notice here.

If you no longer want to receive our e-newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails, or by emailing [email protected]

Booking Data

When you make an online booking through the Tapnell Farm website or call us to make a booking over the phone, your name, address data, email address and contact details will be stored in the relevant third-party booking system for that area of the park.

Accommodation bookings: See Supercontrol’s Privacy Policy here.
Tapnell Farm Park bookings: See Digitickets Privacy Policy here.
The Cow: See Bookatable Privacy Policy here.
Isle of Wight Aqua Park: See EZ-Runner Privacy Policy here.

Please be assured that we do not share your personal details with any other company without your consent.

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold at any time. Please email your request to [email protected]m.com

Changes to this Privacy Notice

This policy was last reviewed on 24th July 2020.