We are a rural attraction and as such there may be uneven surfaces on paths and walkways, so we advise you should wear appropriate footwear for your visit - Socks must be worn at all times while playing in the Soft Brick Area.

Children should not wear gloves when feeding or touching the animals.

Suitable clothing should be worn at all times during your visit.

The following are some basic rules to follow to ensure good hygiene when visiting Tapnell Farm.

• Please do not eat food within the animal contact areas. Food can only be eaten in designated picnic areas, by the bouncing pillow, Tapnell Farm Café or the Soft Brick play area.
• After contact with animals (and before children eat their lunch), please ensure that hands are washed with running water and antibacterial soap and dried properly. Young children should have adult supervision to ensure that hands are washed properly.
• When children are petting or feeding the animals, please warn them not to place their face or mouth against the animals or put their hands in the animal’s mouth.
• Before you depart, please ensure all children wash their hands thoroughly one last time.
• Please make sure that all visitors stay in the designated areas and follow all designated routes when asked by a Tapnell Farm Park Staff member.

Throughout the Farm, you’ll find hand-washing facilities with warm water, antibacterial soap, push button taps and paper hand towels at child height.

There are also hand-washing points in the animal barn and toilets. After each animal activity, children should wash their hands. Please note, gels and wipes are not good enough.

All equipment is regularly checked to ensure it remains fit for purpose and results of inspections are recorded in an equipment log.

All play equipment within the dedicated area conforms to current British and European standards and is subject to regular inspections.

Emergency evacuation procedures are in place. All venue staff are familiar with and regularly practice these.

On hearing the alarm, all visitors must make their way to the dedicated Assembly points Cow Co Restaurant (A) Play Barn (A) Animal Farm Park (B) Straw Bale Play Area (B).

Tapnell Farm tries to accommodate the requirements of visitors with special needs. It would be advisable to ensure that suitable arrangements are in place in order that appropriate supervision and assistance is available to children with special needs.

There is a first aid point located within the venue (see map) Our qualified First Aiders are in radio contact with supervisors/ managers and can be contacted via any member of staff.

As with all countryside/ Farmyard environments at certain times of the year some poisonous berries/ plants/ fungi may be prevalent within the grounds. None of these should be picked or eaten.

Visitors must not:

• Enter areas which are not open to the public
• Behave in an unruly manner
• Touch any working machinery

Bad behaviour will not be tolerated, and we reserve the right to ask unruly visitors to leave.

This is available upon arrival on the back of the pocket guide and a version of this is available to download on our website.

Venue staff conduct regular inspections of the facilities on a daily basis and we operate in accordance with ROSPA.

A site speed restriction, with appropriate signage of 5 mph is in place. We aim to keep a minimum of traffic on site whilst the park is open. As we are still a working farm they may be agricultural vehicles occasionally on the move.