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New Booking Facility Protects Customer Refunds

12th August 2020

As a way of reassuring anyone who wants to book a break this year, Tom’s Eco Lodge has introduced a new booking facility - Master Cancel - which protects the customer and provides a full refund on cancellations.

All new accommodation bookings now made for holidays taken after 1st August 2020 will be protected by ‘Master Cancel’. This means that customers can cancel, for any reason, between 60 and 2 days prior to their arrival and receive a full refund.

Master Cancel covers all new bookings at Tom’s Eco Lodge glamping accommodation (safari tents, wood cabins, modulogs and eco pods), the geodesic domes, farm cottages, Tapnell Manor and East Afton Farmhouse (excludes weddings).

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